Our history
Hamoaze House was established in 1998, inspired by the extraordinary community work of Roma French — a woman known for her deep compassion, unshakable belief in people, and quiet but determined leadership.
Get support
Get support
How it started
Roma dedicated her life to supporting others, particularly young women affected by drug and alcohol issues. She championed services rooted in dignity, empathy, and relational care, believing in a simple but radical truth:“everyone matters.” Another of her guiding principles — “we don’t do perfect” — still shapes how we work today, reminding us that humility and understanding must always come before judgment.
Although Hamoaze House was founded by Roma and Bob Underwood, it was shaped in her honour. Her legacy of inclusive, non-punitive support continues to guide our values and our practice. Her successor, Mark Bignell, carried this commitment forward, reinforcing our focus on relationships, consistency, and trust. Today, we are proud to uphold Roma’s founding vision — where compassion is a foundation, not a bonus.
Hamoaze, an evolution
The name “Hamoaze” refers to the tidal estuary on the River Tamar — a symbol of movement, transition, and the natural ebb and flow of change and recovery. Our home is a stunning Grade II listed former naval building in Mount Wise, Plymouth. We are a citywide resource for individuals and families affected by substance use, trauma, and adversity.
Over the years, Hamoaze has evolved into a trauma-informed, Structured Day Programme designed in close partnership with the people we serve. We now offer consistent routines, groupwork, keyworking, creative sessions, family support, and year-round accommodation — all within a calm and inclusive environment.
Proud members of the Plymouth Alliance.
Today, as proud members of the Plymouth Alliance, we operate with a “no wrong door” approach, connecting people to the care and services they need, no matter where they enter the system. Our mission is still rooted in Roma’s legacy: “Everyone matters”, and “We don’t do perfect”.